Mithra Fluidtrans Private Limited (MFTL) - Privacy Policy

We at M/s. Mithra Fluidtrans Private Limited ("Company", "We", "Us", "Our") know that you as a user ("You", "Your", "User(s)") care about how your personal information is used and shared, and we take your privacy seriously.

By visiting or using our website https://mftl.in/, and any related pages, features, content, or services (collectively, the "MFTL Web"), you agree to the practices described in this Privacy Policy. If you do not agree, please stop using the MFTL Web.

What Does This Privacy Policy Cover?

This Privacy Policy covers our treatment of personally identifiable information ("Personal Information") that we collect when you access or use the MFTL Web. This policy does not apply to companies or individuals that we do not own, control, or manage.

We do not knowingly collect Personal Information from anyone under the age of 18. If we learn that we have collected such information, we will delete it promptly. If you believe we may have collected information from a minor, please contact us at it@mftl.in.

What Information Do We Collect?

Information You Provide to Us

We collect information you knowingly provide, including but not limited to:

• Name, username, email address, phone number
• Gender, date of birth
• Government-issued ID proofs (Aadhaar, Voter ID, Driving Licence, etc.)
• Address proof, photographs, biometric information
• Any other information required to provide our services

Information Collected Automatically

When you use the MFTL Web, we automatically collect information such as:

• IP address
• Browser and device information
• Cookies and usage data

Cookies

Cookies help us recognize your browser and understand how users interact with our website. You may disable cookies in your browser settings, but doing so may limit certain features of the MFTL Web.

Cookie data may include:

• User segment activity or interests
• Date and time of profile updates

Email and Other Communications

We may contact you via email or other means regarding your account, services, or promotional offers. You may opt out of such communications by emailing us at it@mftl.in.

Sharing of Personal Information

We do not sell or rent your Personal Information. We may share it only in the following circumstances:

• With affiliated businesses to provide services
• With agents performing services on our behalf
• During business transfers or mergers
• To comply with legal obligations or protect rights
• With your explicit consent

Security of Your Information

Your account is protected by a password. While we take reasonable measures to protect your information, no system is completely secure, and we cannot guarantee absolute security.

Accessing and Updating Your Information

You may access or update certain information through your account settings, including:

• Name and password
• Email address
• User profile information

For assistance, contact us at it@mftl.in.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on the MFTL Web. Continued use of the website indicates your acceptance of the updated policy.